Hospitality UK* reported last year that the hospitality sector employed 3.2 million people and produced £130 billions of economic activity. It represented 10% of UK employment and third largest private sector employer. Hospitality is the largest sub-sector of the tourism industry, employing around three-quarters of its total workforce. Its contribution to the overall UK employment rate is impressive, being one of the seven top employers in every region in the country (11% employment across all regions).
Despite the historical figures, most occupations in hospitality, in 2019, are still perceived as “low-skilled” by the general public, making its appeal and recruitment rates poor compared to other industries.